5

Service has always been phenomenal. Enjoy the customer service as well.

5

Bruce has been incredibly patient and professional throughout the booking process as well as in person when I finally came in for the service. I felt like I could trust his opinion and that he would be fair in his pricing. Even though I do not live in Richmond, I am likely to return for the full service when the time comes. Thank you!

5

Always a pleasure

5

MY VOLVO HAS PART THAT HAS REPEATEDLY FAILED, ALTHOUGH IT IS NOT ACKERMAN'S FAULT. THEY HAVE DEALT WITH IT IN A COMPLETELY PROFESSIONAL AND SATISFACTORY MANNER.

5

Excellent, friendly and competent service. I'm very pleased to have Ackerman's available to take car of my car.

5

always great service from bruce and ackermans!

2

Our wheel(s) were going to fall off after you made check up service. This was a major safety issue. Please do better. We have gone to you for several years. Please address whatever you have to address so this does not occur again. Thank you.

5

Once again, excellent service!

5

I really really appreciate Bruce's expertise and his recommendations. I took my Volvo XC 90 to another shop (stupidly) and they wanted to do $3,000+ worth of unnecessary work on it to replace the pads & rotors on my brakes. Bruce looked at it, and confirmed I had over 50% left on front & back pads, and nothing was required. He went one step further and tightened my parking brake, which was loose. The whole inspection was free, and I will be going back to Bruce for all my auto needs from now on.

5

Went with battery drain issues on a XC90, but nothing was found, so nothing was charged. Have to go back though, battery did drain again.