Last year, my old mechanic, Roger's Autoworks, sold their business. I was always loyal to Roger, but now felt like I could look for a mechanic closer to home, and found Ackerman's on Berkeley Parent's Network.In that amount of time, Ackeman's has fixed a botched brake job and helped me pass smog. When I brought the car in for service today, I asked Bruce if he could do a trip check... something Roger charged for. That's part of the regular service, Bruce replied.Ackerman's also has a few nice touches. They have a jar of Semi-Freddi's biscotti and Peet's coffee, for when you skipped breakfast rushing to bring your car in.They also have a complementary shuttle service when you drop your car off. When I dropped my car of the first time, they asked me, Do you need a ride anywhere? My jaw dropped open. I had never been offered that by an independent mechanic. Also, every time I've brought the car in, they've called me back to make sure I was satisfied. That's the true sign of an honest business. A dishonest business wants to take your money as quickly as possible, forget about you, and go on to the next customer.Here's the biggest surprise for me: after my first time getting my car back from Ackerman's, my wife commented, Thanks for cleaning the car, honey.Are you high? I am thinking! I'm not the clean the car type.It turns out Ackerman's had cleaned the inside of the car before I picked it up! Amazing. Please, don't anyone tell her!I'd also like to counter a couple of points here:First, someone mentioned that they only care about you if you're rich with a new Volvo. My volvo is nearly 20 years old. When I first came to Ackerman's this year, I expressed an interest in maintaining the car as long as possible. Bruce was very positive about that, and encouraged me to keep it going. After all, that's why people buy Volvos. Also, once when I was shuttle home, there was another customer who told me how Bruce resurrected her Volvo from the dead, and has kept it running for years. I find it less than credible that a good Volvo mechanic would shun that market opportunity.Second: With regards to long waits, I was disappointed when I had to leave my car 1 12 days when I did not pass smog. However, when I came to pick up the car, they had already taken it to the smog test to make sure it passed, so all I had to do was grab the certificate and go. I've rarely had to leave my car over night over my lifetime, and only once at Ackerman's. I chocked it up to the circumstances of requiring a new part that had to be delivered. On the other hand, today's service only took 90 minutes. I wouldn't count on Ackerman's being characteristically fast or speedy, there are too many factors at play.Third: Someone said Bruce was expensive. I've taken my car to 2 other of the best Volvo mechanics in town, and his prices are comparable. Comparable definitely means the higher end of the mechanic spectrum. Once I took my Volvo for a brake job at a non-Volvo mechanic, and it was MUCH cheaper, but then, it had to be re-done. I've never wanted a dealer to get their claws on me, so, I can't speak for the dealer experience as better or worse.Regardless, keep in mind that while Volvo's are expensive to maintain, there is also some savings in their longevity. My 1992, acquired in 2005 cost me $3,000 and is running AWESOMELY. My 1981, which I bought in 1995 for $2K lasted 10 years. In 15 years, even with expensive mechanics, i've probably spent $12,000 total on comfortable safe cars. So, I factor in the cost of my mechanic in the ownership equation, and it really pays off. My friends are always surprised at how cheap I am when it comes to cars... I'd rather pay for iDevices and bandwidth.