Berkeley Auto Repair

Ackerman's provides wonderful Volvo and Subaru service. The mechanics are very skilled and are prompt in completing a job. After seeing the results of the first job, I immediately made an appointment to do the major service involving the changing of the timing belt. Ackerman's is a community-friendly business dedicated to both its customers and the larger community. I was impressed when I first brought in my 2009 Subaru Outback to 1) receive a first time discount; 2) receive the invitation to have my name placed in the lottery for a possible dinner at Chez Panisse, and 3) the offer to make a donation in my name to a favorite charity. Wow! What a generous combination of offers!

So far I am please with the servicing on the XC90. I received honest dependable advice from the service technician, regarding the current concern and also the future maintenance. Keep up the good work on our Volvo traditions.

Thanks for your help on short notice!

Good service and very accommodating

Super knowledgeable and accommodating. I'm on my very first (but definitely not last) Volvo, and it seems like my car has more than its fair share of quirks. These guys know everything Volvo, and they've addressed every question or concern I run by them. My car felt very happy and has been more reliable than ever after being serviced at Ackerman's. They do great work and give helpful feedback and observations. 10/10; I'll be back next time my car decides it doesn't like me anymore.

Merci, mes amis, for not yelling at me when you found my car in front of your place Monday morning, sans appointment. Mes amitiés, Janet Volkmann

was able to drop off my car after getting it towed there, and they were prompt in their diagnosis and helpful.

Great service.

As I have come to expect, I received prompt, courteous, capable and honest service from Ackerman.

I think Ackerman's is just the best! I found them because of a tag they out on the engine noting the date of some work they'd done on a used Volvo I purchased. I figured they'd know something about the car and took it in for some servicing. From that moment on they were "my mechanic". They transferred everything they knew about the car to my account and added notes on what they took care of that day and recommendations for the future. They are NOT a hard sell/scare you into more work kind of place, in fact they told me that while according to the mileage there were some things that were recommended, they could safely be put them off until my next service. Another time I came in with a taillight out and asked if I should leave the car until they had time to take care of it. Not only did they replace it in a matter of minutes, they said they'd have replaced it at my next service anyway, "so we'll just catch you then." The whole transaction took less than ten minutes and I didn't even get my wallet out. That $5 lightbulb got them a customer for life. This last time, because of their meticulous note keeping, I just had to come in, state what was currently going on and say that I also wanted what was recommended previously. Bruce looked it up so I didn't have to fumble trying to explain in my broken understanding of mechanics and it was all taken care of perfectly. My son is currently looking for the same model that I drive and we will definitely be taking it to Ackerman's